Green Marketers, Put Your Money Where Your Mouse Is.

Word of mouth has always been the most effective form of marketing and advertising. Today it’s word of mouse. Never before has there been a more potent opportunity to track, listen to and communicate with green consumers. Even more amazing there are legions of Influencers out there who are speaking about what you make and what you do.

Are you listening in? Monitoring their blog? And their tweets on Twitter? If you’re not, you should be. Once you know what they’re thinking and what they’re saying you can reach out to them. If it’s positive, give them heartfelt thanks and appreciate their efforts on your behalf. If it’s negative, communicate with them and let them know you appreciate their concerns and are working to rectify them. Word of mouse is a powerful thing.

To prove the point, just a couple of weeks ago two Domino’s pizza employees posted a video on You Tube of them spitting in a pizza (and doing other nasty things). The ripples went out faster than a case of swine flu. Within hours, thousands and thousands of people downloaded that video which put the international pizza delivery chain in crisis. Imagine that. That’s how fast a situation can be spread by the click of a mouse.

On a more positive note, Blendtec, a company that makes super duper blenders at a super duper price ($399.00 and up), created an “extreme blending” video series called “Will it Blend?” and posted it on video-sharing sites like You Tube. The first five videos cost $50.00 to make. Imagine that.

One particular video featured a bright and shiny new iPod being pulverized by a well used Blendtec blender. When the company posted a link on Digg after setting up the video on their site, it spread like wildfire which soon led to appearances on The Today Show and The Tonight Show with Jay Leno. Soon the views for Blendtec’s video series reached 60 million and increased their sales by 20%.

As some traditional media loses its audience and its clout, social media is the way to go. It’s not only cost effective, its brand effective. It’s a new world out there, use it or lose it.

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