Frito-Layed an egg with their SunChips bag decision.
October 27th, 2010 by Carolyn Parrs & Irv Weinberg , Mind Over Markets
Our friend Jacqui Ottman just posted an interesting and astute blog about the SunChips noisy bag brouhaha. Consumers, it seemed, complained so loudly about the noise of the compostable packaging that it’s been all but abandoned. Too bad on at least two levels.
They jumped into the green market with something that they called “environmentally preferable” and then the moment some voices were raised, they overreacted to undo it all.
I agree with Jacqui that maybe they should have tried explaining it all better but there might have been another tack they could have taken. Use that noisy bag as a way to make a little noise about how they were doing something better for the environment. Maybe a commercial not only about biodegradability, but about the pride you will feel making all that noise and being recognized as someone who is doing things better. I don’t think that bag is going to cause terminal deafness especially to a generation that plays their music so loud that the bass speakers in car next to you can cause your car to rock.
They could have said, “Make some noise for the environment!” and asked us all to sign up. The SunChips bag noise could have been a rally call. And for fun, they could have offered Sun Chip earplugs or earmuffs as premiums when the sound of cheering bags gets too loud.
As a creative guy, I can imagine all sorts of over-the-top executives using the bag as New Years Eve noise-makers or teen age alarm clocks or even as a ring tone for your phone. How about a chorus of SunChips bags crackling to the tune of “America the Beautiful”? That has viral written all over it.
First thing I learned about making communications effective was turning any disadvantage into an advantage. Think of it: A snack bag as a badge of honor. That seems the perfect marriage for a consumer base that would love to live a little greener, if we could only make it easy for them to do it. It’s like having your chips and eating them too.
Thumbs up or thumbs down for SunChips’ decision. We want to know.






